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joshbla37
4 years ago

Re: Jedi Master Kenobi event crash report investigation (log request)

  • Ally code:857388484
  • Platform:Android
  • Date and time of the crash (please add your time zone!):2021-09-12 crashed twice between 10:30 and 11:00 AM EST
  • Device logs 
  • Any additional details: 3 crashes total, 2 today in a row on the first JMK mission.  The game stutters, then shuts down.  light side currency lost, no JMK shards.  

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  • joshbla37's avatar
    joshbla37
    4 years ago
    • Ally code:857388484
    • Platform: IOS this time
    • Date and time of the crash (please add your time zone!):2021-09-13 crashed twice between 9:20 and 9:30 AM EST
    • Device logs 
    • Any additional details: Crashed again, this time on my iPhone 8.  The fact that CG won't reembures for the lost currency is one that baffles me.  This is a key, and very grindy, part of the game and they won't support the user base on their game crashing.  This is a lazy and disgusting practice.
     

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Jedi Master Kenobi event crash report investigation (log request)","moderationData":{"__ref":"ModerationData:moderation_data:10924684"},"body":"
  • Ally code:857388484
  • Platform: IOS this time
  • Date and time of the crash (please add your time zone!):2021-09-13 crashed twice between 9:20 and 9:30 AM EST
  • Device logs 
  • Any additional details: Crashed again, this time on my iPhone 8.  The fact that CG won't reembures for the lost currency is one that baffles me.  This is a key, and very grindy, part of the game and they won't support the user base on their game crashing.  This is a lazy and disgusting practice.
 
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