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Its not downloading on the pro bowl screen

by Told-ya-soJR
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Its not downloading on the pro bowl screen

★★ Newbie

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have?
What is your gamertag/PSN ID? Told-ya-soJR
Date/time issue occurred 4/1/2020
What type of issue do you have? Gameplay
Which mode has this happened in? Play Now
Summarize your bug It's on the pro bowl screen and it's been downloading and been stuck at 36% for 2 days.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It's on mine
What happens when the bug occurs? I cant play
What do you expect to see? I want it to fully download
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Check the file I sent

 

Message 1 of 2 (138 Views)
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Re: Its not downloading on the pro bowl screen

Community Manager

@Told-ya-soJR 

 

Quit out of the installation, boot your console in Safe Mode and then choose Option 5, Rebuild Database.

 

https://support.playstation.com/s/article/Safe-Mode-PS4?language=en_US 

 

Once that is done, power cycle your router and console before retrying the game installation.

 

Thanks.

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Message 2 of 2 (97 Views)
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