Re: Issue with a Daily Goals

by EA_Mai
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Original Post

Issue with a Daily Goals

★★★ Newbie

Product: The Sims Mobile
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad pro
OS Version The last uptaded yesterday
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) [edit: email address removed]
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I do complete the relantionship event in the game but the do not count for daily goal. Exemple: today I had just complete 3 events, but at the daily goal count, It shows as I completed none.
What do you expect to see? I expect the daily goal list to register correctly the social events I complete
Connection Type Wifi
Please select your region South America
Country Brazil
Additional feedback I use either wi fi and cellphone connection. My version is in portuguese.

Spoiler
 

This is the Kind of thing that make people leave the game!

 

Message 1 of 2 (507 Views)

Re: Issue with a Daily Goals

EA app Team
Hi @carlosfpaula,

Sorry to read this is happening to you, and we appreciate you taking the time to let us know about it!

We have released a game update today, could you please update your game, and check if event are still not being registered for the daily goals?

You can learn more about the update here: https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-Update-February-13th/td-p/6633588

Thank you!
-Mai
Message 2 of 2 (487 Views)