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Issue on the New iPad Pro 11inch

by gseth83
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Issue on the New iPad Pro 11inch

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad Pro 11inch
OS Version 12.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 949-747-289
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug App has black bars on all sides (does not run full screen). Shadows in battle have low texture.
Steps: How can we find the bug ourselves? Install app on an Ipad Pro 11inch 2018 model and Play a battle.
Connection Type Wifi
Please select your region Asia
Country India

The app does not run full screen on the new iPad Pro 11 inch 2018 model. Secondly during battle the shadows of the characters have low resolution textures. Please see attached screenshots.

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Accepted Solution

Re: Issue on the New iPad Pro 11inch

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report. We have this flagged for review.

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Message 2 of 2 (85 Views)

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Re: Issue on the New iPad Pro 11inch

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report. We have this flagged for review.
Message 2 of 2 (86 Views)

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