Inventories [death boxes, backpack, etc.] Intermittently Not Displaying [ Edited ]

[thescarnidentity]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Radeon RX 560
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? InjectTheCoffee
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. old Cascades, the plain east of Airbase
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Interacting with a death box, checking my backpack inventory, checking heals inventory
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? ~3
When did this happen? (dd.mm.yy hh:mm) 07/07/19
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? This started in Season 2. The contents of the inventory (death box, backpack, etc.) are not displayed in the display window that pops up. The inventory display pops up and is grey and the background blurs, but none of the items are displayed. Interestingly, the items are selectable if I mouse over them, but I have no idea what is being selected. Imagine you press E to interact with a death box, the grey display window appears but it's blank. Nothing is in it. No items, nothing but the grey background. You hit ESC, move around a bit, re-engage. The same thing happens. Do that again and POOF. Everything appears. That's what is happening.
What should be happening instead? The inventory contents should be displayed
Steps: How can we find the bug ourselves? I don't think you can. It seems random.

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This started in Season 2.

[EA_Blueberry]

@thescarnidentity 

Do you use any overlays and it sounds like you might need to update your GPU's driver if the items in the death boxes aren't showing up at all. 

Can you upload a DxDiag for us so we can look at your system specs?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[Zazill]

@EA_BlueberryHappens to me too. Also started s2. While its mostly when i try to loot or open inv, sometimes the whole UI is dissapearing. I updated to the latest graphics drivers and nothings changed. Game is * again. I also crash every 10 games or so and get an error message.

[EA_Blueberry]

That sounds frustrating, @Zazill 

Would you mind uploading your DxDiag if you're interesting in troubleshooting this?

[Zazill]

@EA_Blueberry Here you go

[EA_Blueberry]

@thescarnidentity 

Are you on a Windows 7 OS as well?

[Zazill]

@EA_Blueberry Yes

[EA_Blueberry]

@Zazill 

Let me know if any of these solutions help:

• Right-click on the game in Origin and select "Repair."
• Make sure Origin In-Game is disabled under your Origin client's Application Settings
• Perform basic PC troubleshooting via our article here
• If these first 3 steps did not work, please try reinstalling

[EA_Blueberry]

@Zazill 

Do you have "+cl_showfps 4" in your your advanced options for the Origin client? Try removing that if it's there.

[Zazill]

@EA_Blueberry OK i did those things i will let you know if i encounter it again. Yes i did have showfps 4