Re: Instant Crash When Opening Deathbox

by asadsnowman
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Original Post

Instant Crash When Opening Deathbox

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Soraphet
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Factory, looting
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was looting my newly obtained deathbox
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1000+
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Just watch the video. I have the full unedited clip too if desired. https://www.youtube.com/watch?v=5ZFO57EXp3A
What should be happening instead? Not crashing to the main screen in ranked with 5 kills and a strong start.
Steps: How can we find the bug ourselves? Just watch the video. I have the full unedited clip too if desired. https://www.youtube.com/watch?v=5ZFO57EXp3A

https://www.youtube.com/watch?v=5ZFO57EXp3A

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Re: Instant Crash When Opening Deathbox

[ Edited ]
★★★ Newbie

Saw this happen twice while playing yesterday. Happened to a party member one game, then to me a game or two later. The game crashes immediately after trying to loot an enemy deathbox. Also on PS4.

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