Help us improve Answers HQ! Take Survey No, Thanks

[Info Needed] Where's the Network Prompt since November 19 2019

by SimGuruMaaike
Reply

Original Post

Highlighted

Re: [Info Needed] Where's the Network Prompt since November 19 2019

★★★★ Novice

The new update still shows Where's the Network on my phone. I think the update made it even worse, because before I can sometimes get in, but now I cannot get in at all.

Message 41 of 44 (639 Views)
Highlighted

Re: Transaction in Progress/Where's the Network -

EA Live QV Team

@dissenterjasmine Are you still experiencing the "Transaction in Progress" issue when trying to purchase packs since Tuesday's update? We think the issue might be related to the size of the images the game is trying to load. 

Message 42 of 44 (612 Views)
Highlighted

Re: [Info Needed] Where's the Network Prompt since November 19 2019

★★★★★ Apprentice

1. I noticing it 5 or 6 days ago. Everyday, any times of the day.
 
2. ID: 1003086651078
 
3. 7 out of 10times
 
4. I frequently get network prompt when I try to view a certain friend's house from my friends list. I have about a 30% chance of successfully viewing that friend's house, but even then it's very slow. It doesn't happen at all when I view other Friends' houses. It always happens when I try to view a certain friend's house. I’m playing TSM using WiFi and currently I rarely see any network prompts except in this case.
 
5. I've only been able to connect once on a retry. Even with a restart, I can't connect to her house.
 
6. WiFi
 
7. Download Mbps: 16.8
    Upload Mbps: 17.8
 
8. iPad 6th gen 13.3.1
 
9. Japan

Message 43 of 44 (479 Views)
Highlighted

Re: [Info Needed] Where's the Network Prompt since November 19 2019

★★★★★ Apprentice

1. Since April 20th, around midnight(UTC+9)
 
2. ID: 1003086651078
 
3. 10 out of 10times
 
4. When I tried to enter the game
 
5. No. I used to be able to get into the game by restarting the game, but since last night I can't enter the game.
 
6. WiFi
 
7. Download Mbps: 17.5
    Upload Mbps: 18.1
(Google speedtest)
 
8. iPad 6th gen 13.3.1
 
9. Japan

Message 44 of 44 (314 Views)
Twitter Stream