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Infinite Loading Screen Xbox

by thiccman0
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Original Post

Infinite Loading Screen Xbox

★ Novice

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? guardiandom0
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was trying to start the game. This is the losing screen with the continue button.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to start the game.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 16/02/21 4:32 eastern time
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game continuously goes back to the continue screen.
What should be happening instead? The game should be starting.
Steps: How can we find the bug ourselves? Try to start the game.

This is the infinite loading screen bug. My game is not starting and does not allow to game to be played. 

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