September 2022 - last edited September 2022
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version 15.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug At the end of GAC on 7 Sep, my skill rating was 4029. However, my rank was based on lower skill rating of 3995. As a result, I received lower tier of rewards.
Steps: How can we find the bug ourselves?
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Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version 15.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug At the end of GAC on 7 Sep, my skill rating was 4029. However, my rank was based on lower skill rating of 3995. As a result, I received lower tier of rewards.
Steps: How can we find the bug ourselves?
Connection Type
Please select your region
Country
At the end of GAC on 7 Sep, my skill rating was 4029. However, my rank was based on lower skill rating of 3995. As a result, I received lower tier of rewards.
Solved! Go to Solution.
September 2022
Hi @yl09ukehkvhd, and thank you for the report.
We have flagged this for further investigation with the team now.
September 2022
Hi @yl09ukehkvhd, and thank you for the report.
We have flagged this for further investigation with the team now.
November 2022
Issue was unresolved and happened again. Tried to get help from in-game help but they could not do anything useful.
On 31 Oct, my skill rating was 4016, rank 334.
Then, I won the match.
But on 1 Nov, post-match day, my skill rating remained as 4016, rank 332. But note that at the top, my skill rating shows 4050.
So on 1 Nov, the end of season GAC rewards I received was based on skill rating of 4016, rank 331.
So frustrating. 😡