Incorrect GAC Rewards due to relegation and then promotion

by Crispy508
Reply

Original Post

Accepted Solution

Incorrect GAC Rewards due to relegation and then promotion

★★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy s10+
OS Version unknown
Ally Code: (Find it here: http://bit.ly/AllyCode ) 226115261
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I received the incorrect end of season GAC rewards. I was demoted/relegated to Kyber 4 between the 2nd and 3rd round of the event, and received Kyber 4 rewards (which i do not think is supposed to happen until after the current season ends). I then won the 3rd match and was promoted back to Kyber 3, but only received the rewards for Kyber 4. So i got the short end of the stick on demotion, and did not get the benefit from the promotion.
Steps: How can we find the bug ourselves? unknown
Connection Type Wifi
Please select your region North America
Country USA

It appears many players have experienced this 

 

Message 1 of 2 (173 Views)

Accepted Solution

Re: Incorrect GAC Rewards due to relegation and then promotion

EA Live QV Team

Hi @Crispy508 

 

Thank you for your report. We are aware of the issue and are working on a fix.

View in thread

Message 2 of 2 (130 Views)

All Replies

Re: Incorrect GAC Rewards due to relegation and then promotion

EA Live QV Team

Hi @Crispy508 

 

Thank you for your report. We are aware of the issue and are working on a fix.

Message 2 of 2 (131 Views)