Incomplete challenge

by Negarkremptee
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Accepted Solution

Incomplete challenge

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 960M
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? Negarkremptee
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Caustic
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Got fifth kill near market
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I "completed" a challenge
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? About five or six
When did this happen? (dd.mm.yy hh:mm) 09.07.19 07.00 PST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I did not receive the reward for completing the challenge.
What should be happening instead? I should be receiving the reward.
Steps: How can we find the bug ourselves? Complete a challenge and maybe not get the reward.

Hello,

 

I was playing Apex Legends when I managed to fulfill one of my weekly challenges, which was to "Get 5 kills in a single match"

However, upon checking my challenges, it is still incomplete.

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Accepted Solution

Re: Incomplete challenge

Community Manager

Thank you, hopefully that'll be enough to reproduce the issue. 

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Re: Incomplete challenge

Community Manager

Thank you, that's very interesting. 

Do you know were any of those kills unusual ones? For example you finishing off someone who was knocked by a 3rd party why was killed and disconnected since they got the knock, or hypothetically a 3rd party killstealing enemies you've knocked?

 

Both of these situations should give you the kill, but the tracker might not be tracking them properly. 

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Re: Incomplete challenge

★ Novice

I do believe that one of the kills might have been someone who was being rezz'd by their teammate, in which case it would be someone who had been knocked by a 3rd party.

Message 3 of 4 (204 Views)

Re: Incomplete challenge

Community Manager

Thank you, hopefully that'll be enough to reproduce the issue. 

David.png
Stay and Play.png
Message 4 of 4 (199 Views)