Imperial TB Bug

[AdmiralHanSolo]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iOS
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 954-497-777
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hoth: Imperial retaliation TB The enemy would loose their health but not die off. I was using Geos
Steps: How can we find the bug ourselves? Do your thing cuz y’all are awesome
Connection Type Wifi
Please select your region North America
Country USA

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The file is too large to post. I have a picture of it. 

[AdmiralHanSolo]

@AdmiralHanSolo Is anyone gonna reply or help?

[EA_UltraSlide]

Hi @AdmiralHanSolo and thanks for the report.

Which phase and battle/mission was this happening in? Do you happen to have any video of it?

[AdmiralHanSolo]

@EA_UltraSlide It was happening in the second phase in one of the battles that have a gun icon if that makes sense. I only have a picture of the bug but the it says I can’t post it because it is too large

[AdmiralHanSolo]

@EA_UltraSlide Is there an email address that I can email the picture to?

[AdmiralHanSolo]

@AdmiralHanSolo I just wanna help as best as I can...also just a bit more information: it has only happened once and I don’t think that it is a big deal, because it didn’t effect my gameplay

[EA_UltraSlide]

@AdmiralHanSolo thanks for the further information.

We'll continue to look into this, but the screenshot would be great. 

[AdmiralHanSolo]

@EA_UltraSlide Is there an email address that I could send it to for you? I really want to help...

[EA_UltraSlide]

Unfortunately we don't have an email address that can be used for this.

We have run through the combat missions in Phase 2 of the Hoth: Imperial Retaliation TB several times and have not run into any issues with enemies losing their health but not dying.

[AdmiralHanSolo]

@EA_UltraSlideOkay, I’m sorry I can’t help any further. Thank you for addressing this. Have a great rest of your day! Never mind! I sent in the picture and it worked!