I won my first game but got no badges or kills (like the game never happened)

by iamjupiterrr
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I won my first game but got no badges or kills (like the game never happened)

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX 580
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? iamjupiterrr
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. extrememadness
Which Legend were you playing (if applicable)? Bangalore
Which Legends were your squad mates using (if applicable)? Lifeline
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Water Treatment
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Finishing the game, just after I became the champion
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? More than 20
When did this happen? (dd.mm.yy hh:mm) 15.02.2019, around 23:30 GMT+1
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I won a game with 8 kills but the game crashed when moving me to the menu. It was my first win! It seems like the game never happened for me, as I didn't win any badge. My teammate "extrememadness" got all the badges from winning. Here is a screenshot of the endgame: https://www.dropbox.com/s/f97d5uh29inp442/bug.png?dl=0
What should be happening instead? Count me that 8 kills and give me the badges after winning the game
Steps: How can we find the bug ourselves? I would make sure the states are sent exactly after the game ends (in the "Champions screen" maybe).

I found other bugs along the way this first week playing (game kicks you out, you get revived and only can walk like you are downed, game crashes after hiding your friends banner, among others), but this is the most frustrating one. TLDR; I won my first game with a friend but I didn't get any kills or badges on my profile. It seems that the game never happened in the first place. My teammate does have the kills, badges, etc. Is it possible to restore it for me?

 

 

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