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I teleported backwards

by lord_bri1
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Original Post

I teleported backwards

★★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? LethalBri
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Do_Right07
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)? Mirage banglore
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skull town in the back going up the hill to thunderdome I was trying to run into the circle while getting shot at
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running and Sliding
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) June 27,2019 1am est
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I teleported backwards into the storm
What should be happening instead? I should still be running forward into the circle
Steps: How can we find the bug ourselves? I don’t know that your job here a video

Please watch the clip

Message 1 of 5 (121 Views)

Re: I teleported backwards

Community Manager

@lord_bri1 

 

Do you have a link to the clip? It sounds like severe rubberbanding.

/Blueberry

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Message 2 of 5 (104 Views)

Re: I teleported backwards

★★★★ Novice
@lord_bri1
hello lord im here to try help you 100%
It happens a lot for me before too.
What i realize when it happens i was using a vpn !
But is not only that to be sure you got your problem fix ,
every single time you open the game
wait 1 minute in the loading screen and open data center and put you server region more closest to you ! it can solve your problem but
if you feel the "teleports" again , you can call your isp
or you can do by your self with your ip getaway
to see ip (search for comand and open as administrator and put "ipconfig")
i will see your ip getaway and you can put on your google search and it goes for your router and you can port foward !
port foward for me solve all my conection issues on apex
i will leave you the ports you need to open !
ports:
Apex Legends - PC
TCP: 1024-1124,3216,9960-9969,18000,18060,18120,27900,28910,29900
UDP: 1024-1124,18000,29900,37000-40000



Be sure if you have any answer you can reply ! i will try help you much i can !

Sorry for my english !
Have a good day !

Banned_Che
Message 3 of 5 (61 Views)

Re: I teleported backwards

Message 4 of 5 (39 Views)

Re: I teleported backwards

Community Manager

@lord_bri1 

 

I saw a little bit of rubberbanding at the end when you were downed. Check out the connection troubleshooting steps below in the link. There is also a free tool you can download called the UO Trace which will show you average ping time, packet loss, and ping variance. It's a great way to identify if there is a server site the connection is being hung up at along the way to the servers.

 

Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 5 of 5 (23 Views)

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