I lost my skin on Apex Legend ( Pathfinder twitch prime Skin)

[ATF_TheNewGooi]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060 6GB
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? TheNewGooi
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. 
Which Legend were you playing (if applicable)? 
Which Legends were your squad mates using (if applicable)? 
Where did the issue occur? In the lobby (waiting area before the match). after an update that occured on June 12, 2019
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu.Trying to find my Pathfinder skin
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Logging in? Logging in
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 12/06/19
How often does the bug occur? Just this once
How severe is your issue? I miss my twitch skin
What happens when the bug occurs? I Cry
What should be happening instead? Not Crying.
Steps: How can we find the bug ourselves? ?? 

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[ATF_TheNewGooi]

I lost mine too sir I was playing pathfinder on monday. After a small update on tuesday (June 12, 2019) my pathfinder skin was gone. please help us out sir thank. ingame name is TheNewGooi. I spent alot of money on Apex already and on Twitch Prime. thanks

[schmelu]

Same here I tried contacting EA support about this issue and they were very little help! Hopefully this issue gets resolved :/

[SmeckleMadness]

THEY TOOK OUR JUBZZZZZZZZ... took me skin away... I DEMAND IT BACK SINCE I HAD LEGIT... I WANT DEM APEX COINZ BOIS!

[DonkeyDisorder]

Lost mine too.

[TTvMike_Nitrate]

have the same problem Ea support said that they are aware of the issue and to keep an eye out on their twitter

[jinderbreadman]

I, too, lost mine!

[FlyingPig252]

ThX

[FlyingPig252]

I lost mine as well ;(

Username: Flyingpigs252

[Pendrilec]

@IndorieSama i have the same problem