I lost my skin on Apex Legend ( Pathfinder twitch prime Skin) [ Edited ]

[TML_indorie]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce GTX 1050
Enter RAM memory size in GB 8 GB
What is your gamertag/PSN ID/EA Account name? TML_indorie
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skin part
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I start the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? many
When did this happen? (dd.mm.yy hh:mm) 12/06/2019 at 00:00
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Lost my skin acquire by twitch Prime (Pathfinder skin)
What should be happening instead? Have a twitch prime skin for pathfinder
Steps: How can we find the bug ourselves? I don't know

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Hi guys

I lost my skin on pathfinder acquire by twitch prime , i play a lot of hour with it , I love that skin 

Can you pls help me ? :'(

( Sorry for my english )

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[EA_David · Accepted solution]

Hi all, we are aware of this issue and are looking into it. 

Thanks for posting, and sorry for any confusion caused. 

[Dripnose]

Just got the same problem..

[PaulDidysis]

After this new update i lost my Omega Point Pathfinder skin also!   

[Mrpinch09]

same problem here...

[DMG_Null]

same here

i liked that purple pathfinder skin

[SiriusKillLeader]

same here...........

[TEAMSTAYDIRTY_TV]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number i7- 8700k
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? TEAMSTAYDIRTY
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Trying to find my pathfinder skin.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Noticing my twitch skin was missing?
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1,000s
When did this happen? (dd.mm.yy hh:mm) 6/12/2019
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Makes the game unplayable.
What should be happening instead? I should have the pathfinder skinn...Also the servers should not be 20hz with split packets, But here are......
Steps: How can we find the bug ourselves? If you look at my profile.

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Please Give back my Twitch prime skin... Already spent money on this game as well as twitch prime. TEAMSTAYDIRTY is also my twitch so go look at that.

[EA_David]

@TEAMSTAYDIRTY_TV  Thanks for the post, it looks like the skin is gone for lots of folks, maybe everybody. 

We're looking into it, thanks for the report.

[EA_David]

Thanks for the posts, we're looking into it now. 

[Darthknight0201]

Same here.....