I just got madden and it says there is already a email on there that is not mine [ Edited ]

[KSGrampage]

Product: Madden 18
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
Which mode has this happened in? Online head to head
Summarize your bug I just got madden and there is a email already on there but it’s not mine and wont let me change it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Help me put in my actual ea account
What happens when the bug occurs? won’t let me play on line
What do you expect to see? to let me put my ea account on and play online
What is your gamertag/PSN ID? KSG rampage
Date/time issue occurred February 13th 2018 at 2:27 PM
PS4 Crash Reporting: Please copy the text you put in the crash report here.

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this is what appears when I try to go online

[EA_Barry · Accepted solution]

@KSGrampage

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[EA_Barry · Accepted solution]

@KSGrampage

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.