I got kicked out of grand arena for no reason!

by IHATESABOTAGE
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I got kicked out of grand arena for no reason!

★★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
OS Version 13.7
Ally Code: (Find it here: http://bit.ly/AllyCode ) 569-533-773
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug so after a round of battle I was in lock in phase and then next morning I woke up and was thinking it should be set up phase and ope the game to check and the grand arena event just disappeared out of nowhere, I can see the feasts but it show no active event??? As in the picture attached on the top left it said that I still have 13 days left plus if any dev look into my logs it clearly proofs that I join the event already and fight for two rounds now but it suddenly disappeared. Please don't tell me to do troubleshooting, two of ea tech support ask me to do so and I tried.. NONE OF THE STEPS WORK! I don't think live chat helps anymore... so please if any staffs or devs saw this please help me... need help and possibly a compensation please.
Steps: How can we find the bug ourselves? well I was in lock in phase in grand arena then go to sleep when I woke up it disappear,
Connection Type Mobile
Please select your region Asia
Country Taiwan

please help

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Re: I got kicked out of grand arena for no reason!

EA Live QV Team

Closing this  as a duplicate.

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Re: I got kicked out of grand arena for no reason!

EA Live QV Team

Closing this  as a duplicate.

Message 2 of 2 (188 Views)