I can't see the name of items/pings.

by 17AnD2
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I can't see the name of items/pings.

★★★ Newbie

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 580 4 GB
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? EA: 17AnD2 Steam: AnD
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Steam: FlorileDalbe , iwither
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Lifeline and Bloodhound
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I was playing the game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10 i think
When did this happen? (dd.mm.yy hh:mm) 27.11.2020 20:10
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? I cant see items name. I send screenshots with the problem.
What should be happening instead? I should see the name of items.
Steps: How can we find the bug ourselves? I dont know.

U can see the bug in the images.

Message 1 of 2 (283 Views)

Accepted Solution

Re: I can't see the name of items/pings.

Community Manager

Hey @17AnD2


It seems like there are some missing textures. When you've got the chance can you try verifying the game files in Steam to see if that helps at all? For more information on how to verify the files check out the Steam Support website

 

Let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

Kent.png

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Message 2 of 2 (227 Views)

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Re: I can't see the name of items/pings.

Community Manager

Hey @17AnD2


It seems like there are some missing textures. When you've got the chance can you try verifying the game files in Steam to see if that helps at all? For more information on how to verify the files check out the Steam Support website

 

Let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

Kent.png
Message 2 of 2 (228 Views)