I can't quit to lobby during lag

by Roadmay
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Original Post

I can't quit to lobby during lag

★★★ Guide

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX2070
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Roadmay
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. idk
Which Legend were you playing (if applicable)? Wattson
Which Legends were your squad mates using (if applicable)? Wraith
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Outskirt of Skull town
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. squad been wipe out
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Not many
When did this happen? (dd.mm.yy hh:mm) 07.07.2019 10:58
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can't quit to lobby
What should be happening instead? idk
Steps: How can we find the bug ourselves? When the game is lag or lost packet you may not quit from the game .

I can't quit to lobby when the game start lagging and my squad has been wipe out . I have wait a few minute but me still stuck in the game as a spectator 。

Message 1 of 4 (862 Views)

Re: I can't quit to lobby during lag

Community Manager

@Roadmay 

 

Are you still having trouble exiting after death?

Have you tried right-clicking on the game in Origin and selecting "repair", disable all overlays, or reinstall the game to see if that would help out at all?

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Message 2 of 4 (838 Views)

Re: I can't quit to lobby during lag

★★★ Guide

Yes this still happen one times yesterday , I just press alt+f4 to end this process and restart the game .

I found I have some trouble in GCE servers , my real state is not like what it show like "32ms and 0 packet loss" , in fact me face an incredible packet loss in game . Zipped lips

Message 3 of 4 (826 Views)

Re: I can't quit to lobby during lag

Community Manager

Thanks for getting back, @Roadmay 

 

Have you tried any connectivity steps to see if there would be any improvement?

 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

 

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

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Message 4 of 4 (805 Views)