Hyperdrive bundle consumed my shards for characters.

[obitee]

I did, they extra are “retained” by them.. this is why I asked that they change it to “retained by the seller” or more correctly “obtained” .. apparently not a glitch 💁🏻‍♂️👍

[GladOS-013]

@obitee That is not correct, the customer service person was wrong. You should have had 255 shards remaining after purchasing the hyperdrive pack.

Can you provide your ally code so your account can be investigated?