Hut team glitch player lost

[mcd4td]

Product: NHL 22
Platform:Xbox Series S
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? U
What happens when the bug occurs? Lost a player
What do you expect to see? I just thought I was tinkering with my player
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey ultimate team
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID? Packer1251
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

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I was trying to adjust my synergy’s with Nathan Mackinon on my hut team and it glitched out and now he’s off my team now and I can’t get him back in line up, please help

[EA_Aljo · Accepted solution]

@yodabeat207 

If your entire team is missing, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[EA_Aljo]

Hi there, @mcd4td 

I'll check into this. Which Mackinnon did you have?

[yodabeat207]

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@EA_Aljo wrote:

Hi there, @mcd4td 

I'll check into this. Which Mackinnon did you have?

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This happened to me as well except it was my whole team

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@EA_Aljo wrote:

Hi there, @mcd4td 

I'll check into this. Which Mackinnon did you have?

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[EA_Aljo · Accepted solution]

@yodabeat207 

If your entire team is missing, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[harrytheplatypus]

I also tried putting up my 94 overall nathan mackinnon on the auction house it didn’t sell so when I sent him back into my club he was gone… also with my X factor Patrick kane