How to fix Error Code EC:10000 or EC:10500 in EA app?

[no1likebri_]

OMG!! I have spent days trying to get into the EA app, I tried this method and immediately it worked!!! Thanks So much!! Everybody try this method NOW!!!

[tonyhawkbh]

I've been trying to get on this app for the past 2 months, and now i'm at a point where I can't take it anymore. Everytime I log in or even click the app, error code 10000 pops up. I had NO PROBLEMS when it was all through Origin. Now can anyone help with a simple solution?

[RancidCancer]

@DavethulhuUnfortunately, running the EA App Recovery did not fix it for me. But once I saw there were some other standalone utilities there, I tried the Updater, which ran and updated the application, as well as the app updater. Then I ran the App Recovery again. Nothing worked.

What an absolute pile of garbage this is.
I never have these issues with Steam, or even Epic, Ubisoft, or Rockstar launchers. I will never buy anything from EA again. What a terrible company.

Update: EA applications were blocked in my firewall, and for good reason. It's sneaky, slimy, spyware. I enabled their malware in the firewall and it opened right up.

I don't take back what I wrote before - the launcher is still garbage. At no point did the application even attempt to suggest a normal, human error. Like "sorry, we are unable to connect to our online service. Here are some common solutions: 1- check connection, 2- are we blocked by your firewall?"

Badly written. EA clearly hates their customers. A pack of screaming monkeys with crayons could write a better application. 

[EA_Barry]

@tonyhawkbh 

Check the following two posts for info and help on this, thanks.

https://answers.ea.com/t5/Bug-Reports/How-to-fix-Error-Code-EC-10000-or-EC-10500-in-EA-app/m-p/13764...

https://answers.ea.com/t5/Bug-Reports/Old-Report-There-is-something-wrong-with-your-account/m-p/1256...

[kaylab0307]

guys try hotspot i tried everything also and hotspot atleast got me to play again i hope this helps!

[tonyhawkbh]

What method?

[manum777]

For me Battlefield 1 didn't start.I then logged out of ea launcher. After that I deinstalled Ea Launcher and started battlefield 1 without the Ea launcher. Then it asked to install the Ea launcher and I did install it. And after it the game started.

[rillrill16]

Mac, Ventura 13.6

Aug 7, 12 pm

"Something went wrong. There's a problem with your account. EC:10000"

I've tried clearing caches and uninstalling and reinstalling the app. Neither has worked. 

[car0linaq]

You are a lifesaver omg I could not figure it out!!!! From Canada and on a MacBook too, such an odd issue