How to fix Error Code EC:10000 or EC:10500 in EA app?

[NotJack5]

I am getting the same error code (as mentioned in the first comment) EC:105xx after a few hours of offline play. I'm also sure I got a notice telling me to set the app to be "always offline" which is not a feature it has. Then, again, it may have been upset about an update (Aug 18/19 2023 at about 1-2 EST) that was interrupted due to a storm when the internet cable was severed. As such, I have been experiencing the offline feature of the EA app all weekend and I'm not impressed.

I am able to log onto the app for the 2 minutes it takes to put it into offline mode via mobile hotspot (which is not a viable solution), but with the app failing like this, I cannot stay logged on in offline mode.

Update: trying to sign in again and I get the message "Error code: EC:201" "...sign in online, and select ... so you can continue playing games offline."

My brother in The Watcher... if I could I would....

[Hablift]

Hey There Restart Your Modem or Router while restarting also restar pc

[dp1mvt3li2gw]

I just registered in EA. I want to download Sims 4. I had to download EA app and I cannot access to my account. I can do it online using website but in EA up there appeared problems. It happened two day long. I fiill login password and it just kick me out from the program and text that there is a problem with my account. I even made second account - the same thing. 
Error code: EC: 10000

[EA_Barry]

@dp1mvt3li2gw 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[anastasiiametul]

It don’t help. I can find there any help for my problem

[Micr0isc00l]

I am going through the same error as you and i don't know how to fix it. Someone help please

[djm492]

Same problem here. All the solutions so far have failed. From the new user making a new account  to changing DNS nothing has worked. The app was working and then I was logged out and not I'm completely locked out of the app. I don't think the problem is on my computer as I have no network errors with any other program. Any other solutions would be appreciated. 

[DominoLuna26]

I ran the task manager (ctrl-alt-del then task manager), sorted the table by name clicking on the top line and I terminated any programme with ea in its name (I had two EA and EA Background Service).

After, I launched EA and everything was fine

#TimeToPayDevALittleMore

[7f92ca55f76b5ec1]

Maybe it is totally unrelated, but I have had problems with this since I was forced to use this awfull application.

Restaring my computer multiple times sometimes helped.

But now I don't have this problem anymore. All I changed is disable "Fast Startup" in Windows 10 for an unrelated reason.

After that, I haven't had this problem occur once this week. Maybe something to use when troubleshooting.

How To Disable Fast Startup 

[4b92f2102a24762f]

still an issue! please fix this!