Launching Sims 4 without EA app/Origin

[elleb2]

I am experiencing the known error with the EA app (EC:10000) and cannot open it. When the EA server was down in March, someone posted instructions on how to play The Sims 4 by going into Documents or Applications (I use a Mac) which worked and I cannot remember how to do it. 

If you know how, please share!

[elleb2]

@LOPEZ822 none of the proxies were checked by I unchecked 'use passive FTP Mode (PASV)' and it worked! Thanks so much!

[oxHerMajestyxo]

Hi guys, idk if anyone else is having issues with the EA app but its driving me crazy right now. First it would launch and say it failed to launch due to no internet. I definitely am connected to Wi-Fi. Then after about 4 tries to force close the app in task manager, I tried to uninstall it and then it launched the first error message saying there is something wrong with my account. And it spammed that message every time I hit okay it would pop back up 2 seconds later. Then it launched and let me log in and the following error messages popped up after a long loading screen, even without me touching anything. Its like the app is bugged. I checked for updates and there are none. I don't know what else to do. LMK if you have this issue as well or tips on how to fix!

[EA_Leeuw]

UPDATE 18-06-2024:

Hi everyone,

We've observed a significant decrease in reports from players encountering the EC:10000 or EC:10500 error in the EA app, particularly those related to the Telia provider in Norway.

Because of this, we're seeing this temporary issue as resolved.

Thank you.

Previous accepted res.

[2FunkiestEvilest]

okay today ive had to reinstall the ea desktop app and suddenly theres an error saying something is wrong with my account which i know isnt true,ive tried uninstalling then reinstalling,ive tried clearing the cache,ive made sure it isnt being blocked in any way and so far nothing

[nereidofneptune]

The Sims 4 wouldn’t open while I was offline. I got online. EA app either gave me errors and said something was wrong with my account or that my servers took too long to respond and to check my internet. (My internet was fine and fast with everything but the EA app). I signed into the app and tried to launch from there. Same messages. I tried to launch from steam. Same messages. I restarted my laptop twice. I uninstalled and reinstalled the EA app. I ran task manager and ended all EA tasks. I kept getting the same messages. I’ve been trying to open the Sims 4 for almost an hour. I checked if the EA servers were down and it said no. 
Will say I’m irritated. Not being able to play a game I’ve downloaded and played offline before is irritating. The EA app is working but is being very slow and keeps giving me errors. 

[Kobi_Kafkafim]

how is this issue resolved? i have tried everything you suggest and suprise suprise the EA app still wont open! wow! instead of letting so many people lose their mind trying to solve an issue that doesnt exist with their PC but instead in your app and still not solving this issue for several months is absurd. you cant even play or install any new games when the app opens in every 1 to 100 tries. i am not going to "help you investigate" and change my windows setting and accounts because its on your end, take responsibility and fix your app that no one wanted! we were happy with origin.

[galiciaog1231]

i just updated my windows antivirus and it worked. check if you have a update

[ladykyera999]

My ea app won't launch correctly. I tried clearing the cache as suggested in another post, but it still isn't working. I have windows 11. All these technical problems are making me discouraged to play my games mainly I play the sims 4. sometimes when I go to launch the app it says that the background services have crashed and that it needs to update. Then, a command prompt shows up and it says the app is already up to date and exits the command prompt.

[ludwig44]

I can't believe its been years since EA app release and its still riddled with bugs. Almost every time I want to play my games and I start the app it either doesn't open or it pops up blank with no options.

I've troubleshooted everything:

• restart pc
• uninstall/reinstall
• app recovery
• clear cache
• run as admin
• run this program in combability mode
• enable beta: use unicode UTF-8 for worldwide language support
• don't save sign-in credentials in app

All give the same shotty results. Half the time the app launches and I am able to login and play or half the time the UI doesn't appear, can't connect, or UI appears blank.

The only thing people are agreeing on in the forums is that its related to having windows 11 and to reformat to windows 10 if you want to use the app.. what a joke. 

You guys should bring back the Origin app while you fix the EA app or even better give us the option to play our locally installed games without the EA app.