How to fix EA app Error 500?

[wenelda]

@Calastida No it still launches the EA app even if you have it on Steam. That’s where I have it. As far as fixing it, I honestly didn’t. EA finally fixed it and I was able to get back in. I DID do a soft reset on my computer, so maaaybe that also had something to do with it.

[Calastida]

Run C:\Program Files\Electronic Arts\EA Desktop\EADesktop\EAUpdater

[Calastida]

@wenelda Nah ea hasnt fixed it. But i fixed it myself

[SiminDragon]

@Calastida Thank you so much. This worked.

[Adil_Tibari]

Thank youuuuuuuuuuuuu, you are a saver

[Calastida]

@mrPUCEK708 it stopped working for me. why?

[Calastida]

@Duck134 have u fixed it yet?

[MaffeBanaan]

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 52867b67-80ca-4a84-9bc6-2e0a65d9f368
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) since 6-3-2023
Summarize your bug Whenever i open EA app and go to the library and click on any game it says error 500, if i open de app as administrator i am able to click on the games which then need to be installed but whilst installing it is stuck on pending, this has been going on now for 4 weeks. What i have tried what was given as some solutions for this problem: Clearing cache Clearing cache then killing the background service Clearing cache then killing the background service and restarting the pc Reinstalling the application Removing the application, removing all traces of it from my pc and reinstalling it Removing the application, removing all traces of it from my pc, rebooting, reinstalling it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? click on any game, basically the basic function of this total dog * of an app.
What happens when the bug occurs? nothing
What do you expect to see? Running a game

‌

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 52867b67-80ca-4a84-9bc6-2e0a65d9f368
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) since 6-3-2023
Summarize your bug Whenever i open EA app and go to the library and click on any game it says error 500, if i open de app as administrator i am able to click on the games which then need to be installed but whilst installing it is stuck on pending, this has been going on now for 4 weeks. What i have tried what was given as some solutions for this problem: Clearing cache Clearing cache then killing the background service Clearing cache then killing the background service and restarting the pc Reinstalling the application Removing the application, removing all traces of it from my pc and reinstalling it Removing the application, removing all traces of it from my pc, rebooting, reinstalling it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? click on any game, basically the basic function of this total dog * of an app.
What happens when the bug occurs? nothing
What do you expect to see? Running a game

‌

[MaffeBanaan]

still waiting....

[franckmr71]

Hello,

I contacted the help desk 6 days ago for the same problem. And nothing changes. EA doesn't care about his clients. We paid for games and we can't just play with them because EA prefers to impose an useless application.

I recommand now all of you to contact a consumers association or the state fraud department as we paid for a service and get nothing in return. In US, you have also the class action.