How to buy the fear event Pathfinder Skin when banned?

by Saner1337
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Original Post

Accepted Solution

How to buy the fear event Pathfinder Skin when banned?

[ Edited ]
★★★★★ Newbie

My account has been blocked from playing but I want to purchase this fear event Pathfinder Skin, what should I do?

 

(CM: Edited to add more context to thread title)

Message 1 of 12 (565 Views)

Accepted Solution

Re: How to buy the fear event Pathfinder Skin when banned?

[ Edited ]
Community Manager

Hi @Saner1337

 

Ah I see. Ok, it sounds like you think there's been a mix-up with the ban. While it's not something we can look into from Answers HQ, our Terms of Service team can check it out. You can appeal the ban using the steps here: 

Edit to add: I just registered you mentioned playing on friends' accounts. A wee heads up on that, account sharing isn't allowed and it's something you and your friend should keep in mind. There's this part in the EA Terms of Service that explains this so I've popped under the spoiler tag. Just click the tag to expand it. 

 

 

Spoiler

On sharing accounts:

"The EA Services are licensed to you, not sold. EA grants you a personal, limited, non-transferable (i.e., not for sharing), revocable and non-exclusive license to use the EA Services to which you have access for your non-commercial use, subject to your compliance with this Agreement."

 

It's also worth keeping in mind that: 

"You are responsible for the activity on your EA Account; it's yours, don't share it. Your EA Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement."

 

- EA_Lanna

Lanna.png____________________________________________________________


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Message 6 of 12 (511 Views)

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Re: ti w

Community Manager

Hi @Saner1337,

 

If the rules were broken, then it's a matter of waiting for the timeout to expire. That might mean you'll miss the event.  

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 2 of 12 (560 Views)

Re: ti w

★★★★★ Newbie
My account was blocked by mistake! I didn't do anything! I got kicked out of the game in a normal game! I already have two mythological items in my account and I can't make a mistake! This is hard-won equipment!
Message 3 of 12 (540 Views)

Re: How to buy the fear event Pathfinder Skin when banned?

Community Manager

Hi @Saner1337

 

Can you share what message is appearing on your screen? It might help clear things up here.

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 4 of 12 (528 Views)

Re: How to buy the fear event Pathfinder Skin when banned?

★★★★★ Newbie
My account was mistakenly closed on April 26, 2024! I don't know how to show you the screen message, but I received a blocked email for me on April 26th! Originally, I have given up my own account and intend to play friends' accounts all the time, this activity Pathfinder myth skin I like very much, very much want, in the past so long I want to unseal this time! Buy Pathfinder Fabulous Skin!
Message 5 of 12 (514 Views)

Re: How to buy the fear event Pathfinder Skin when banned?

[ Edited ]
Community Manager

Hi @Saner1337

 

Ah I see. Ok, it sounds like you think there's been a mix-up with the ban. While it's not something we can look into from Answers HQ, our Terms of Service team can check it out. You can appeal the ban using the steps here: 

Edit to add: I just registered you mentioned playing on friends' accounts. A wee heads up on that, account sharing isn't allowed and it's something you and your friend should keep in mind. There's this part in the EA Terms of Service that explains this so I've popped under the spoiler tag. Just click the tag to expand it. 

 

 

Spoiler

On sharing accounts:

"The EA Services are licensed to you, not sold. EA grants you a personal, limited, non-transferable (i.e., not for sharing), revocable and non-exclusive license to use the EA Services to which you have access for your non-commercial use, subject to your compliance with this Agreement."

 

It's also worth keeping in mind that: 

"You are responsible for the activity on your EA Account; it's yours, don't share it. Your EA Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement."

 

- EA_Lanna

Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Message 6 of 12 (512 Views)

Re: How to buy the fear event Pathfinder Skin when banned?

★★★★★ Newbie
I've already appealed a few times back in April! Without any results, the Terms team didn't seriously investigate my account! I don't know why I got Cheat Protocol 6 email! Where can't you get help in the team! I'm so upset! I don't know what I did to get an error and the ban won't be lifted! Can you help me? I don't want to miss this horror skin! Especially the Pathfinder Myth skin! I like using Pathfinder best
Message 7 of 12 (503 Views)

Re: How to buy the fear event Pathfinder Skin when banned?

@Saner1337 

If The TOS team have rendered a final decision and will not lift the ban then there is nothing else that can be done.

 

Please also note that sharing/using other peoples accounts is also against the rules of the Terms of Service. 

The needs of the many,
outweigh the needs of the few or one. --Spock--

CCP Hero Banner - Red.png



Please note: I am a community volunteer – I do not work for EA.
Me Too – If you also have this problem – first post on thread has this button.
XP – For helpful comments (and to help others 'level up').
Mark As Solution – To help others find the answer to the issue now & in the future.
Message 8 of 12 (488 Views)

回复:当恐惧事件Pathfinder皮肤被禁止时,如何购买?

★★★★★ Newbie

我不知道你能不能看懂我使用中文回复你我共享账户其实就在我的电脑上进行 并不是两台电脑

Message 9 of 12 (483 Views)

Re: 回复:当恐惧事件Pathfinder皮肤被禁止时,如何购买?

@Saner1337 

English please on the English speaking boards.

The needs of the many,
outweigh the needs of the few or one. --Spock--

CCP Hero Banner - Red.png



Please note: I am a community volunteer – I do not work for EA.
Me Too – If you also have this problem – first post on thread has this button.
XP – For helpful comments (and to help others 'level up').
Mark As Solution – To help others find the answer to the issue now & in the future.
Message 10 of 12 (468 Views)