How can I enter battle

[AVSierra]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Mobile Phone
OS Version 11.4 (15F79)
Ally Code: (Find it here: http://bit.ly/AllyCode ) 938-865-171
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I cannot enter the current Combat mission in phase 4/6 which requires Gen. Veers and Snowtrooper. I have 6/5 of the Required units. The button is shaded out"
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

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Cannot enter battle

[EA_HighCommand · Accepted solution]

Hi @AVSierra and thank you for the report.

We are aware of an issue with the mission unit requirements for the DSTB currently in progress. The issue is with all missions in all phases of the TB which require certain units.
While we are working on a fix, can you please do the Special Missions first, then the Combat Missions and everything else, to minimize the impact of the bug.

Thank you for sticking with us.

Forum announcement on this issue can be found HERE.

[EA_HighCommand · Accepted solution]

Hi @AVSierra and thank you for the report.

We are aware of an issue with the mission unit requirements for the DSTB currently in progress. The issue is with all missions in all phases of the TB which require certain units.
While we are working on a fix, can you please do the Special Missions first, then the Combat Missions and everything else, to minimize the impact of the bug.

Thank you for sticking with us.

Forum announcement on this issue can be found HERE.