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Heroic Sith Raid Freezing

by lnten
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Accepted Solution

Heroic Sith Raid Freezing

★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy S8
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 296-635-146
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug All buttons disappeared during the heroic sith raid. The only buttons that did work, were the auto buttons. Enabling/disabling them had no effect. This happened after killing a saber with Chewbacca.
Steps: How can we find the bug ourselves? No idea.
Connection Type Wifi
Please select your region Europe
Country Netherlands

All buttons disappeared during the heroic sith raid. The only buttons that did work, were the auto buttons. Enabling/disabling them had no effect. This happened after killing a saber with Chewbacca.

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Message 1 of 6 (424 Views)

Accepted Solution
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Re: Heroic Sith Raid Freezing

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report. This is an issue that we have flagged as a bug already and it can occur in Phase 3 of the Sith Raid.
We still have the ticket open at the moment and I've added your report to the list of examples.

Thank you and apologies for the inconvenience.

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Message 2 of 6 (369 Views)

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Re: Heroic Sith Raid Freezing

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report. This is an issue that we have flagged as a bug already and it can occur in Phase 3 of the Sith Raid.
We still have the ticket open at the moment and I've added your report to the list of examples.

Thank you and apologies for the inconvenience.
Message 2 of 6 (370 Views)
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Re: Heroic Sith Raid Freezing

★★ Novice

Happened to me tonight.

STR T6 P3.  Jedi team.

Do you need a new ticket?

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Message 3 of 6 (295 Views)
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Re: Heroic Sith Raid Freezing

★★ Newbie

Happened to me yesterday. Screenshot enclosed.

Screenshot_20190525-185356.png
Message 4 of 6 (245 Views)
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Re: Heroic Sith Raid Freezing

★★ Newbie

Happened to me twice today, Fase II and Fase III. Come on I know you can do better than that.

Message 5 of 6 (136 Views)
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Re: Heroic Sith Raid Freezing

[ Edited ]
★★ Newbie

Happened for me to, Phoenix team right after Sabine used her grenade attack, got soft locked with no attack buttons, other UI buttons did nothing. iPhone 11, iOS 13.5.1

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Message 6 of 6 (47 Views)