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Re: Heroic Sith Full Gear Reward Missing from Inventory

by EA_HighCommand
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Heroic Sith Full Gear Reward Missing from Inventory

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6s
OS Version 11.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 168-825-684
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Just finished heroic raid. The reward notification in my inbox included various full pieces, including a MK XII multi-tool and a MK III bacta gel, neither of which ever appeared in my inventory
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country US

After finishing the heroic Sith raid, the notification in my inbox included various full pieces, including a MK XII multi-tool and a MK III bacta gel. When I claimed the rewards, none of the full pieces ever appeared in my inventory but all of the salvage did appear.

Photo May 06, 8 33 16 PM.png
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Accepted Solution
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Re: Heroic Sith Full Gear Reward Missing from Inventory

[ Edited ]
EA Live QV Team

Hi @jessica_sky11 and thank you for the report.

 

I am sending you a PM with more details.

 

(PS: I can't open the attached picture/screenshot)

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Message 2 of 2 (137 Views)

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Re: Heroic Sith Full Gear Reward Missing from Inventory

[ Edited ]
EA Live QV Team

Hi @jessica_sky11 and thank you for the report.

 

I am sending you a PM with more details.

 

(PS: I can't open the attached picture/screenshot)

Message 2 of 2 (138 Views)