Help us improve Answers HQ! Take Survey No, Thanks

Re: Hera's Backup Plan not reviving fractured allies

by WhoVille_Sheriff
Reply

Original Post

Hera's Backup Plan not reviving fractured allies

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nexus 5
OS Version 6.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493-661-728
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Hera Syndulla's Backup Plan isn't reviving fractured allies, at least in the Artist of War event.
Steps: How can we find the bug ourselves? Enter the Artist of War event, Tier 7. After Thrawn fractures an ally, place the Backup Plan on that ally. If that ally is defeated with the buff still active, they aren't revived. This has happened several times. I haven't noticed if the Backup Plan buff is removed by the attack that defeats them or if they're just not revived.
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nexus 5
OS Version 6.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493-661-728
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Hera Syndulla's Backup Plan isn't reviving fractured allies, at least in the Artist of War event.
Steps: How can we find the bug ourselves? Enter the Artist of War event, Tier 7. After Thrawn fractures an ally, place the Backup Plan on that ally. If that ally is defeated with the buff still active, they aren't revived. This has happened several times. I haven't noticed if the Backup Plan buff is removed by the attack that defeats them or if they're just not revived.
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback none

Message 1 of 5 (227 Views)

Re: Hera's Backup Plan not reviving fractured allies

★★★★ Novice

I just had the same issue happen with Zeb not reviving and he no longer had fracture.

 

Message 2 of 5 (219 Views)

Re: Hera's Backup Plan not reviving fractured allies

★★★★ Novice

It has happened to me also two times, the first time I wasn't paying attention, the second time I have been more careful: my character was killed by the Death Trooper who can prevent revives ... so that is the reason why he didn't revive.

Message 3 of 5 (210 Views)

Re: Hera's Backup Plan not reviving fractured allies

EA Live QV Team

Thanks for reaching out @Yhorn. This is working as intended. It's most likely that Death Trooper attacked your Fractured ally with Terminate which prevents revives. 

Message 4 of 5 (138 Views)
Highlighted

Re: Hera's Backup Plan not reviving fractured allies

[ Edited ]
★★★★ Novice

Kanan was fractured, with backup plan (a locked buff) and was killed by one of the commandos (not the death trooper) and he did not revive.  He did not have the death mark either.

Message 5 of 5 (86 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help