Hera loses ability to escape in raids

[ChristophIV]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? All
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 493755272
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When Hera is the only character on the battlefield, she is unable to use her special abilities. This makes sense as both abilities target an ally, so cannot be used when Hera is alone. However, it seems this is implemented by Hera applying an invisible ability block on herself. This causes her to be unable to escape in raids. See screenshot below where the "Escape" button is ability blocked.
Steps: How can we find the bug ourselves? Enter a normal node using only Hera (and a low powered ally that'll die quickly). Once the ally is dead, all abilities except Hera's basic attack become covered by the "ability block" chains image. This part I'm sure is WAI do to no active allies to target. When Hera is in a raid this ability block extends to the "Escape" button. Not a major issue, as she's pretty useless without her Phoenix allies, but if the other four members of the squad escape, she would be unable to, removing Phoenix's leader for a second attempt.
Connection Type Wifi
Please select your region Europe
Country Scotland

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See above.

[EA_HighCommand · Accepted solution]

You were right, her special abilities are blocked on purpose since she would not benefit from them. As for the escape ability, that appears to be a side-effect of that mechanic. We have flagged it for review now.

[EA_HighCommand]

Hi @ChristophIV and thank you for the report.

That is indeed strange. Despite Hera being the last character all her abilities (including "Escape") should be available unless she has "Ability Block" applied. We check with the team to clarify as to why this is happening.

[EA_HighCommand · Accepted solution]

You were right, her special abilities are blocked on purpose since she would not benefit from them. As for the escape ability, that appears to be a side-effect of that mechanic. We have flagged it for review now.

[ChristophIV]

Thanks very much.