June 2018
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7Plus
OS Version 11.0.1.168833/11.0.1.168815-stage_192+stage @
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003226414247
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Just watch the video
What do you expect to see? My sims
Connection Type Mobile
Please select your region North America
Country United Stats
Additional feedback Help
Please email me so i can send the video...i can’t see my sims or play with them cause they have no energy and i can’t create another one CAuse my sims tickets are gone all of a sudden
June 2018
Could you upload the video to YouTube and share the link?