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Healing shortcuts

by N_Thekiid
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Original Post

Accepted Solution

Healing shortcuts

[ Edited ]
★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1070 TI
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Thhekid
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. All
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. just playing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 04.06.19.20.00 timezone -6 mexico center
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? No healing when using assigned shortcuts
What should be happening instead? heal according the shortcut used
Steps: How can we find the bug ourselves? assign a key to direct heal with a medkit or a shield cell and use the key.

I attached a screenshot of my shortcuts. all the heal related shortcuts doesn't work.i tried remaping all keys and same behaviour.

Message 7 of 54 (1,996 Views)

Accepted Solution

Re: Healing shortcuts

★★★★ Novice

All fixed today.

View in thread

Message 53 of 54 (1,123 Views)

All Replies

Healing wheel items don't show up upon pressing the keybind

★★★ Apprentice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 970
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? throhjen
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. healing
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. healing
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 10
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When you pop up the healing menu to select what to use ( we need individual keybinds for each specific heal please), only the background of the wheel shows up, the items don't, i have to guess (becomes muscle memory anyway) what item to have and remember if i still have any left. For some reason it doesn't show up on recordings, in this case i tried with nvidia thing which records previous played time, but it didnt show up there, the menu didn't appear at all.
What should be happening instead? display what your current healing items are
Steps: How can we find the bug ourselves? try healing immediately after a gunfight, or drag the mouse to whatever healing item you need IMMEDIATELY after you press the healing wheel, maybe it takes time for them to load, i don't know, but the bug is annoying as hell

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number gtx 970
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? THROHJEN
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)? Lifeline Wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Healing menu items don't show when popping up the wheel, happens mostly during gunfights
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. after killing an enemy and trying to heal back up
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 10maybe
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When you pop up the healing menu to select what to use ( we need individual keybinds for each specific heal please), only the background of the wheel shows up, the items don't, i have to guess (becomes muscle memory anyway) what item to have and remember if i still have any left. For some reason it doesn't show up on recordings, in this case i tried with nvidia thing which records previous played time, but it didnt show up there, the menu didn't appear at all.
What should be happening instead? display what your current healing items are
Steps: How can we find the bug ourselves? try healing immediately after a gunfight, or drag the mouse to whatever healing item you need IMMEDIATELY after you press the healing wheel, maybe it takes time for them to load, i don't know, but the bug is annoying as hell.

Message 1 of 54 (2,040 Views)

Re: Healing wheel items don't show up upon pressing the keybind

Community Manager

Thanks for the report, @Throhjen!

Would you mind attaching a DxDiag for us? Have you tried right-clicking on the game and selecting "Repair" or reinstalling? We have another post on health kits and shields not being usable but they seem unrelated to this. 

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

/Blueberry

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Message 2 of 54 (2,020 Views)

Re: Healing wheel items don't show up upon pressing the keybind

★★★ Apprentice
The healing item swaps successfully even though i cannot see what i select but remember where it is and what i select AND i can use it with no problem, trouble is that it's hard to keep track of healing items if sometimes when requesting the consumable wheel, it appears as an empty circle.
I checked the recording again and it actually did show up on this one, proof:
https://imgur.com/a/tnIBQ9o
I sent you a PM with the dxdiag. I can guess it has something to do with using a 144hz monitor and another 60hz one since i had previous issues running other games.
Message 3 of 54 (2,011 Views)

Medical Items Broken

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number ?
Enter RAM memory size in GB ?
What is your gamertag/PSN ID/EA Account name? ?
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. ?
Which Legend were you playing (if applicable)? ?
Which Legends were your squad mates using (if applicable)? ?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. ?
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. ?
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? ?
When did this happen? (dd.mm.yy hh:mm) 6/4/19
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? unable to use medical items via keybind
What should be happening instead? meds should be used
Steps: How can we find the bug ourselves? try to use a medical item via keybind (ie bind shield battery to mouse4 and see that it wont work)

Medical items cannot be used via a keybind (ie mouse5, mouse4), only through the wheel. Please focus on fixing the game before adding more items. Make the game pretty and cool to look at once its playable. This is a new issue added onto ones that still exist, yet there's still no fix to things like Pathfinder's hitbox, UI glitches such as move forward being unbounded when trying to fine tune sensitivity, etc.

Message 4 of 54 (2,013 Views)

Re: Medical Items Broken

★★★★★ Apprentice

not only meds, shilds dont work for me too

Message 5 of 54 (1,996 Views)

Re: Medical Items Broken

★★★★ Novice

Yep I had all my items bound to my numpad and it doesn't work anymore.

Message 6 of 54 (1,975 Views)

Re: Healing shortcuts

★★★★ Novice

I'd say it has a big impact on the gameplay my friend because not being able to heal gets you killed.

 

I also had the same issue when the patch went up.

Message 8 of 54 (1,988 Views)

Re: Healing shortcuts

★★★★ Novice
I updated the gameplay impact. I'm (Somehow) glad to read that i'm not the only one.
Message 9 of 54 (1,980 Views)

Re: Healing shortcuts

★★★★ Novice

having the same problem with no way to fix it

Message 10 of 54 (1,943 Views)

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