Head to head online record don’t show

[abc952113432]

Product: Madden NFL 19
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One X
What is your gamertag/PSN ID? Ksizzle32
Date/time issue occurred 08/12/2018
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug There is no record displaying for the players you play online. I am able to see my own record but everyone else is displayed as 0-0 all throughout the leaderboard. It shows the opposing teams win streak but does not show their record. This makes it difficult to gauge improvement and who you are winning or losing against. Please fix this.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log online and search the leaderboard.
What happens when the bug occurs? Nothing
What do you expect to see? My opponents record
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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1. Product: Madden NFL 19
   Platform:Microsoft XBOX One
   Which console generation do you have? XBOX One X
   What is your gamertag/PSN ID? Ksizzle32
   Date/time issue occurred 08/12/2018
   What type of issue do you have? Gameplay
   Which mode has this happened in? Online head to head
   Summarize your bug There is no record displaying for the players you play online. I am able to see my own record but everyone else is displayed as 0-0 all throughout the leaderboard. It shows the opposing teams win streak but does not show their record. This makes it difficult to gauge improvement and who you are winning or losing against. Please fix this.
   How often does the bug occur? Every time (100%)
   Steps: How can we find the bug ourselves? Log in online and scroll through the leaderboard.
   What happens when the bug occurs? Nothing
   What do you expect to see? I expect to see live win/loss records for my opponents.
   PS4 Crash Reporting: Please copy the text you put in the crash report here.
   What is the AMD or Nvidia Model Number of your graphics card?
   Enter RAM memory size in GB

‌

[jrtaz1]

i reported the bug to EA & Playstation.

[mikehopf]

@abc952113432 DId you find an answer to this question? I would love to see other people's records.