Hacked account

by jjw2155
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Hacked account

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google Pixel 5
OS Version Android 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 199789781
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Hacker has access to my account. Leaves my guild, spends my stuff. I've seen the other bug reports like mine and my issues are identical. It's been over 3 weeks. I'm at the point where I'm so frustrated I would be ok just having the account deleted so at least the hacker doesn't have it. I've spent THOUSANDS of dollars in game and I don't think I will ever feel secure enough again to spend a penny. I also CANT make tickets in game, it makes my game crash. When I get notifications about things like daily energy, if I click them, the game doesn't open on my phone. It used to. Ever since the hacker it hasn't. Probably not a coincidence.
Steps: How can we find the bug ourselves? Monitor the account or something
Connection Type Wifi
Please select your region North America
Country

As previously stated, hacker has access and shouldn't. I've secured EVERYTHING. I even formatted my phone losing all kinds of unreplaceable data just as a desperate try to secure my account. I'm so sad and angry and frustrated. 

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Accepted Solution

Re: Hacked account

EA Live QV Team

Hi @jjw2155 

I sent you a PM.

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Re: Hacked account

EA Live QV Team

Hi @jjw2155 

I sent you a PM.

Message 2 of 2 (235 Views)