Haat ends before 48 hours

[YoTega]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version Current
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Heroic AAT raid ends before 48 hour time
Steps: How can we find the bug ourselves? Start haat
Connection Type Mobile
Please select your region North America
Country

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My guild has noticed that the haat has ended abruptly before 48 hours.

[EA_HighCommand · Accepted solution]

Hi @YoTega.

We've checked the raid which ended on 7/16/2018 and it completed after 48 hours and 32 seconds, so everything seems to be working as intended.

[EA_HighCommand]

Hi @YoTega and thank you for the report.

Did someone abandoned the raid by any chance?

Can you provide us with your ally code, so we can investigate this? Thank you!

[YoTega]

Ally code is 274-147-353

[EA_HighCommand · Accepted solution]

Hi @YoTega.

We've checked the raid which ended on 7/16/2018 and it completed after 48 hours and 32 seconds, so everything seems to be working as intended.

[YoTega]

This seems off. We started two raids since the last completed haat raid. Both seemed to end early . I'm certain the raid started two days ago wasn't completed seeing as how I'm the one who completes haat raids for our guild. 

[EA_HighCommand]

Hi @YoTega, not sure if I understand you correctly here.

The last HAAT was completed on July, 16th 2018 after 48 hours and 32 seconds, so it ended correctly since it has a 2-day time limit (the 32 seconds can be ignored). I can see that your guild has completed a Heroic Rancor earlier today and that there is currently a Sith Raid in progress. Anything else I am missing here?

[YoTega]

We started the raid on the 15th. I completed the first phase that day and gave everyone a day to get hits on phase 2. Before I could finish out the remaning phases, the raid ended...a day early.