NHL 19

[zeppe45]

So I just worked my way to division 1 in online seasons. And when you do that you are suposed to get milestone rewards for competing the objective, but my division milestones seems to be stuck.. so there is 26k coins "that I haven't recived", and a Tim Horton 90 legend card "that i havent recived".

[LitjFoxn]

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@EA_Barry wrote:

Can you guys respond here with the following details please:

Objective name that is failing to gain progress:

Gamertag / PSN:
Platform (XB1/PS4): 
Time stamp for when problem occurred (e.g. Sept 18th 12:34 PST):

Thank you.

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Objective name that is failing to gain progress: "Advance to Div 8 or higher"

Gamertag / PSN: ODINtroill
Platform (XB1/PS4): PS4
Time stamp for when problem occurred (e.g. Sept 18th 12:34 PST): Sept 17th 09:02PM GMT+2 (12:02PM PST)

[robial]

Objective name that is failing to gain progress: Advance to Div 9 or higher in online season

2nd Objective name that is failing to gain progress: Advance to Div 5 or higher in online season

PSN: RobialTravis

Platform: PS4

Timestamp: Sept. 18th 6:28PM EST

[NHLiveSupport]

I would like to confirm something. For those who didn't get the objective for Advance to Div 9 and Advance to Div 5, does the objective complete if you win it? And not just getting promoted, but winning the division?

Thanks

[robial]

I won my division 6 title and didn't get anything.

[Kornja90]

Advance to div 1 or higher

Psn: Kornja

Platform: ps4

Sometime in the afternoon September 18th

[Kra1steri]

These does not sync for me

Progression - Advance to div 9 or higher

Milestones - advance to div 2

PS4, PSN: Kra1steri

Time: September 19 UTC +3 Helsinki 19:00

[rob112997]

Also am having this problem with advancing to Division 3 reward.

PSN:rob112997

PS4

Sept 19th evening

[amsterjamzz]

Not synching:

Progression - Advance to div 9 or higher

Milestones - advance to div 5 and 6

PS4, PSN: amsterj9mz

Time: September 19 Evening

[EA_Roger]

We'd like to thank your for providing all of the information above, this has helped us immensely in our investigation and has we are closer than ever to a fix.

To keep you in the loop of things, there are two distinct parts to this fix, one is to prevent new players from running into this and another is to fix the existing players who didn't get their objective. Once we are have a definitive timeline for each we will be able to communicate further details with you.

Thank you for your cooperation & patience.

The NHL Team.