August 2020
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX 2070 SUPER
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Gnazty
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Nvidia Experience
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Before skydiving
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Getting into a game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? None. It started during launch of Season 6.
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The HUD graphics disappear before dropping from ship.
What should be happening instead? The HUD should always be visible so I can see which one is jump master and where my team mates ping locations.
Steps: How can we find the bug ourselves? Not sure. It's a graphical glitch in the HUD. Happens randomly, but extremely often (90% of the time).
The HUD graphics disappear when in jumpship. So if I'm the jumpmaster (which I am unable to see due to HUD being invisible). When I jump anyway, or a team mate which is jumpmaster does, then the HUD successively starts coming up. After landing the HUD is back in game.
Solved! Go to Solution.
September 2020
Apparently if you delete all launch options the bug goes away.
August 2020
I noticed if during exact start of the match, if I look straight down to the lava outside the map bounds (World's Edge), the HUD appears again. If I look up towards the playable area, HUD disappears.
August 2020
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? ElPolloZukulento
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Inventory/Looting Boxes/Random in mid match
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Looting/Viewing the map/Viewing my inventory/walking
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? since season 6 launched
When did this happen? (dd.mm.yy hh:mm) since season 6 launched
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? UI Dissapears
What should be happening instead? the ui not disappearing
Steps: How can we find the bug ourselves? Playing
I was not going to do this report but since its not in the tracker, idk, i hope get fixed soon cause now is occuring more in Kings Canyon and it affecting my gameplay, i dont know if its my end or not but my friends also have this bug.
August 2020
August 2020
I'm having this issue as well but now instead of just getting it when I'm in the jumpship. I'm getting it throughout the entire match, I couldn't access my inventory, to drop items to my team mate or swap scopes on my guns. Honestly frustrating as I couldn't see mine or my team mate health bar when I was in a fight.
August 2020
Same issue here. HUD disappears at random times. During drops and gameplay.
August 2020 - last edited August 2020
It happens to me too
resolved cl_showfps 1
August 2020
The bug has been in the game since the game released what 2 years ago now?
It's pathetic.
The game is so * mostly due to their god awful net code.
And they refuse to upgrade the servers we play on.
August 2020
can you explain how you solved it? it happened to me randomly, but much more frequent when playing in kings canyon
August 2020
It’s still an ongoing issue. Haven’t found a fix.