Guild is missing Raid Tickets since update

[zybelius]

Hi EA Support Team, I'm contacting you as per instructions of CG_Kozispoon found in forum: 'So what are those of us whose guild leader is inactive suppose to do about getting the raid tickets?' Please have one of your guild officers ONLY contact EA Help and they should be able to assist you. My Guild 'Padawons' is exactly in such situation. Our leader is MIA and our guild Coins/Tickets were not reset as for other guilds after the update was introduced. Hence we were unable to start any of raids yet. Can you please amend it for us? Many Thanks, Corvus Leki, officer

[EA_Andy]

Hi @zybelius

This isn't something we can help with on the forums but if you speak with one of our game advisers they can look into this further for you.

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Cheers,

- Andy -