Re: Guild doesn’t show up in advanced search

by GladOS-013
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Guild doesn’t show up in advanced search

★★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6+
OS Version 12.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 627-371-581
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Cannot find guild
Steps: How can we find the bug ourselves? Use advanced search in game
Connection Type Wifi
Please select your region Europe
Country Uk

 My guild DOOM does not show up in advanced search.
Countless refreshes makes no difference.
Problem reported by all existing and new members.
Guild created on 1st day of guilds introduction.
Other non related guilds like DOOME and doom2 show up within a couple of refreshes.
I believe as we do not show up we are hampered and as a result it is much harder to get new members, which me must do by ally codes.
Guild is open to join, has 47 members and 152m GP.

Message 1 of 44 (2,655 Views)

Accepted Solution

Re: Guild doesn’t show up in advanced search

Community Manager (retired)
@Stashez Hey, thanks for the report. We've flagged this for further investigation.

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Message 2 of 44 (2,613 Views)

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Re: Guild doesn’t show up in advanced search

Community Manager (retired)
@Stashez Hey, thanks for the report. We've flagged this for further investigation.
Message 2 of 44 (2,614 Views)

Re: Guild doesn’t show up in advanced search

[ Edited ]
★★★★ Novice

I'm in the same boat with my guild.  No one can find it and no one has joined in over a month.  I put a post up here and the mods said we do show up and nothing is off with our settings.  Yet I can search endlessly and never find the guild.  We are also a day 1 guild.  I think something may have happened to some guilds and the suggested guild board.

 

Good luck!  If you find a solution, please post it.

Message 3 of 44 (2,594 Views)

Re: Guild doesn’t show up in advanced search

★★★★★ Novice

Will do, agree it’s impossible to get new members without going out looking for them. 

Our last member searched for 2 days and eventually had to get invited

Message 4 of 44 (2,578 Views)

Re: Guild doesn’t show up in advanced search

★★★★★ Novice

Any news yet?

Message 5 of 44 (2,526 Views)

Re: Guild doesn’t show up in advanced search

★★★★ Novice

My guild is the same. Wookiees and Cream (37 members/138 mil GP) all went looking and can not find us. We found out because a member left and couldnt find us to join back in. Eventually he had to join back through allies. It sure does explain why we haven't had a new member in at least 6 months. Please help!

Message 6 of 44 (2,458 Views)
Highlighted

Re: Guild doesn’t show up in advanced search

@TikiflippinE The Devs recently released a new tracker to highlight the status of their higher profile issues, and this is one of them. It’s still being investigated, which means they haven’t figured out what’s going wrong yet, but you can keep an eye on the card to see when it might be fixed!
https://trello.com/b/vgQhKHMf/swgoh-developer-tracker
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 7 of 44 (2,439 Views)

Re: Guild doesn’t show up in advanced search

[ Edited ]
★★★★ Novice

Good to hear they are on it. Thanks for the update! When I search our full name nothing even close to Wookies and Cream show up....not even the word Wookiee

Message 8 of 44 (2,425 Views)

Re: Guild doesn’t show up in advanced search

★★★★★ Novice
@GladOS-013 That’s great thanks for sharing that info
Message 9 of 44 (2,405 Views)

Re: Guild doesn’t show up in advanced search

★★★ Novice
@SmokeyJoe320 Same thing with my guild - Beyond 2 0; started happening a few months ago; we used to get a few joins a week and now we have none; any new joins are a direct result of recruiting; there have been no random joins in months
Message 10 of 44 (2,351 Views)