Re: Guild Raid abruptly cancelled !!!

by EA_Nils
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Guild Raid abruptly cancelled !!!

★★★ Newbie

My guild (Гайдамаки) has started Tier Ill Pit Raid  - at 11 AM  on 4/29/2016 and at first we were able to start and complete raid battles. Time counter for people who completed five daily battles, was also active, so everything looked fine.
Around 12:15 AM I received notification from guild members that they are unable to start new battles. Upon checking raid status I found out that our raid was canceled after Phase 2 started and that we are now required to pay another 38.000 guild coins to continue. I can confirm that none of the leaders/officers selected "Abandon" option to cancel this raid, though that can be easily checked from game logs.
We've already created ticket with EA support, but I would like to know if this is a known issue, since official info clearly states that raid is active until completed or "abandoned" by guild leader/officers.
Thanks!

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Re: Guild Raid abruptly cancelled !!!

Community Manager

@VipGorinich Hi,

 

I can see that you someone from your guild already posted here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/34370/guild-raid-abruptly-cancelled

Please continue to discuss the issue over there and provide as much information as possible.

 

Cheers,

Nils

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Re: Guild Raid abruptly cancelled !!!

Community Manager

@VipGorinich Hi,

 

I can see that you someone from your guild already posted here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/34370/guild-raid-abruptly-cancelled

Please continue to discuss the issue over there and provide as much information as possible.

 

Cheers,

Nils

Message 2 of 2 (200 Views)