Help us improve Answers HQ! Take Survey No, Thanks

Re: Guild Raid - abandon / crashed - no rewards

by EA_Nils
Reply

Original Post

Accepted Solution

Guild Raid - abandon / crashed - no rewards

★★★★ Novice

Hello,

 

My in-game name is Endir (361-933-286). I'm in a clan HUSSARS PL. Yesterday my clan finished (I didn't see it) rait tier IV. But we don't have any rewards. And now we have another raid which we don't know who started it. In the time when possible raid started i couldn't log in.

 

Is it possible that you have logs and can tell me what happened? I have idea that someone abandon raid and started another, but i can't be sure. Do you keep any information? This happened yesterday (20.06, about 16-17:00, I'm from Poland).

 

Thanks for any answer, if you want any other information please contact me.

Matthew (Endir)

Message 1 of 2 (120 Views)

Accepted Solution
Highlighted

Re: Guild Raid - abandon / crashed - no rewards

Community Manager

@cwanjak Hi Matthew,

 

Apologies for the late reply. If you are still looking for a solution, you will need to get in touch with us so we can look into it further: http://help.ea.com/en/article/how-to-contact-support-for-star-wars-galaxy-of-heroes/

 

Cheers,

Nils

View in thread

Message 2 of 2 (91 Views)

All Replies
Highlighted

Re: Guild Raid - abandon / crashed - no rewards

Community Manager

@cwanjak Hi Matthew,

 

Apologies for the late reply. If you are still looking for a solution, you will need to get in touch with us so we can look into it further: http://help.ea.com/en/article/how-to-contact-support-for-star-wars-galaxy-of-heroes/

 

Cheers,

Nils

Message 2 of 2 (92 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help