Re: Guild Raid Tickets Bug

by BlackEagleJWIII
Reply

Original Post

Guild Raid Tickets Bug

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7+
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 157943563
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug The overall guild raid tickets doesn’t match the individual players daily ticket screen
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country UK

Makes it hard on leadership to be able to see who’s missing tickets
F6A8C973-BEA9-4D9F-9C8A-A6621EE5F594.png
2BB6F0D9-0B73-4D2D-B1E4-5BD95FFC3759.png
Message 1 of 4 (317 Views)

Re: Guild Raid Tickets Bug

EA Live QV Team

Hi @pedz999 and thank you for the report.

 

There is a possible small delay before the raid tickets are being updated in the guild-manage screen (max 5 minutes). With the QoL update (https://forums.galaxy-of-heroes.starwars.ea.com/discussion/158998/version-update-2-28-2018-quality-o...) we've updated the Raid Tickets (Daily) leaderboard in the Guild Management screen to be more accurate.

 

We've also tested it today and after ~2minutes the screen updated correctly. Let us know if you experience a more noticeable delay or any permanent discrepancies.

Message 2 of 4 (265 Views)

Re: Guild Raid Tickets Bug

★★★ Newbie

My guild tickets are stuck on 456 yet it shows the check mark as finished 

Message 3 of 4 (215 Views)

Re: Guild Raid Tickets Bug

★★★ Newbie

Been hours like this

Message 4 of 4 (214 Views)