Guild Chat Announcement: Special Letters/Characters ä ö ü gets replaced by ??

[zatho-legit]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? HTC U11, Bluestacks
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 318671382
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Guild chat announcement: special letters/characters ä ö ü gets replaced by ??
Steps: How can we find the bug ourselves? Test/Play your game, use ä ö ü in guild chat announcement and see for yourself.
Connection Type Wifi
Please select your region Europe
Country Germany

‌

[EA_Gunner · Accepted solution]

Hi @zatho-legit 

Thank you for your report. The team is aware of this bug and is investigating the issue further.

[EA_Gunner · Accepted solution]

Hi @zatho-legit 

Thank you for your report. The team is aware of this bug and is investigating the issue further.

[zatho-legit]

The bug is still not fixed and it is really annoying. I can understand if there are other issues that are more urgent, but I can't even find this bug mentioned in the developer tracker. It can't be that complicated since it worked fine in the past years.

[zatho-legit]

Still no update on this issue. Not even mentioned at trello.

[rus_swgoh]

Employees on this forum apparently respond by script. An error with character encoding (for example, question marks are displayed instead of letters) has been going on for several months, but there has been no adequate reaction from the developers. I'm already sick of seeing standard excuses. This error greatly affects the gaming community in my region (CIS).

[zatho-legit]

@EA_Gunner Will this bug ever be fixed? It is really annoying. It is not even mentioned in the dev tracker on trello.

[EA_Gunner]

No update on the issue. 

[zatho-legit]

Thank you. But why is it marked as "solved" in this thread?

[EA_Gunner]

Because we reported it to the team. This is our main purpose in this forum section.