Guild - Change leader - Leader inactive

[rasta2171]

hallo,
we have a problem in our guild in star wars galaxy of heroes
our leader hasn't log in over a month now

we can't replace him and we can't get the bonuses for leader log in
can someone apoint new leader to our guild?
guild name: SkyWariors
I'm the only officer in the guild for now
my user name is: rasta

thanx

[EA_Andy · Accepted solution]

Hey @rasta2171

If you speak with one of our game advisers they'll be able to look into this further for you and help you out.

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Thanks,

- Andy -

[EA_Andy · Accepted solution]

Hey @rasta2171

If you speak with one of our game advisers they'll be able to look into this further for you and help you out.

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Thanks,

- Andy -