Grenadiers bug

[bestman1234567]

Product: Command & Conquer: Rivals
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone 6
OS Version 12.1.2
What is your Player ID? #HD849sqP
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug grenadiers either not out or bugged
Steps: How can we find the bug ourselves? In game -> gdi -> grenadier unit
Connection Type Wifi
Please select your region Europe
Country Egypt

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Hello ea i unlocked the grenadiers a while ago when the grenadiers blitz event was on but since then i was trying to request more cards for the grenadiers but they are not showing up in my request bar. is it because they are not officialy out yet in the game? Or is it a bug? Please fix it i like this unit hope u read this issue and fix it thank you  

[EA_dance210]

Hi @bestman1234567,

The Grenadier is officially available in game. What is your current player level? In order to get Grenadier cards from Crates or Cloning Labs or to request them, you must be at least player level 33. If you're below level 33, you'll be able to start requesting them once you've reached that level.