Grand arena problem

by dannykehoe
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Original Post

Grand arena problem

★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Old I-phone 5se (I think)
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 412-761-494
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I won a battle in grand arena (Phoenix squad won against separatist)... it didn’t count it, kicked me off...which sucks because, I I needed that win (maybe we’ll see). I’ll try to win the round with having a battle taken away from me
Steps: How can we find the bug ourselves? I’m not sure, I haven’t seen this before
Connection Type Wifi
Please select your region North America
Country USA

wasn’t able to get a screenshot 

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Re: Grand arena problem

EA Live QV Team

Hi @dannykehoe 

 

Can you double check your ally code is 412-761-494?

We have checked this account and there is no record of using the Phoenix squad in the current GAC round.

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