Grand arena incorrect outcome

by animatedmi87
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Accepted Solution

Grand arena incorrect outcome

★★★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s6
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 796-286-338
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug My opponent tied with me and won, even though he has 170k lower character gp and 50k total gp lower than me.
Steps: How can we find the bug ourselves? I do not know
Connection Type Mobile
Please select your region North America
Country United States of America

See images below

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Message 1 of 4 (382 Views)

Accepted Solution

Re: Grand arena incorrect outcome

EA Live QV Team

Hi @animatedmi87 and thank you for the report.

 

In case of a tie-breaker, we do indeed use the GP to determinate the winner. But the GP used is the one at the time of the matchmaking, whilst the one you see in the statistics is the actual/highest one ever reached so it is possible that it was different during /at the time of the matchmaking.

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Re: Grand arena incorrect outcome

★★★★ Apprentice
(I am sion btw)
Message 2 of 4 (370 Views)

Re: Grand arena incorrect outcome

EA Live QV Team

Hi @animatedmi87 and thank you for the report.

 

In case of a tie-breaker, we do indeed use the GP to determinate the winner. But the GP used is the one at the time of the matchmaking, whilst the one you see in the statistics is the actual/highest one ever reached so it is possible that it was different during /at the time of the matchmaking.

Message 3 of 4 (319 Views)

Re: Grand arena incorrect outcome

★★★★ Apprentice

That is the problem. These were taken a day from this ga starting, and there is no way i got over 10k since the ga, much less 170k+.

Message 4 of 4 (286 Views)