Grand arena feast not payed

[LooksSkywalker]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Pro 10.5
OS Version 13.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 162 778 879
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Reached aurodium promotion, but the revard is not payed i.e. I stil see it in the achievement secion.
Steps: How can we find the bug ourselves? Reached aurodium and selectead feats.
Connection Type Wifi
Please select your region Europe
Country Hungary

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See image attached.

[LooksSkywalker · Accepted solution]

Hi,

the payout is received now, appreciate your help.

Yes wrong screenshot, sorry.

cheers 

Loon

[EA_HighCommand]

Hi @LooksSkywalker,

Wrong screenshot?

We've checked our logs and you've claimed the rewards for being promoted to Aurodium today: 07/13/2020, 10:36 am GMT+1. Are you still seeing the feat now?

[LooksSkywalker · Accepted solution]

Hi,

the payout is received now, appreciate your help.

Yes wrong screenshot, sorry.

cheers 

Loon